The AB Group of Hotels Is Keen on Building Relationships

question 38

Multiple Choice

The AB group of hotels is keen on building relationships with customers.To ensure success in this effort,the attitudes and actions of its employees need to be ________ oriented.

• A) sales
• B) production
• C) customer
• D) societal

---

Definitions:

Main Supporting Points

The key arguments or pieces of evidence that underpin the main thesis or claim in a piece of writing or speech.

Audience's Attention

The focus or concentration that an audience gives to a speaker, presentation, or performance.

Digital Divide

Refers to the gap between individuals who have access to modern information and communication technology and those who do not.

Human Moments

Interactions or experiences that involve genuine human connection and emotional engagement, often in contrast to digital or virtual interactions.