Relationship Quality Is Composed of at Least Two Dimensions: Trust

question 58

True/False

Relationship quality is composed of at least two dimensions: trust in the salesperson and satisfaction with the salesperson.

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Definitions:

Human Behavior

The range of actions and mannerisms exhibited by humans, influenced by culture, attitudes, emotions, values, and genetics.

Methods of Science

Systematic and empirical approaches to the investigation and understanding of phenomena, involving observation, hypothesis, and experimentation.

Respondent Conditioning

A form of learning in which a neutral stimulus becomes associated with a reflexive response through conditioning, also known as classical conditioning.

Consequences

Outcomes or effects that result from a given action or condition.