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When the marketer emphasizes reductions in staff, overhead, and capital as potential benefits to the purchaser, this relates to the service characteristic of:
Real Dollars
Real dollars refer to the value of money after accounting for inflation, indicating the actual purchasing power of money.
Present Value
Today's monetary value of anticipated future money sums or cash inflow sequences, based on a predetermined rate of return.
Zero-Coupon Bonds
Bonds that do not pay interest during their lifetime and are instead issued at a discount to their face value, which is paid at maturity.
Yield
The income return on an investment, such as the interest or dividends received, often expressed as an annual percentage based on the investment's cost, its current market value, or its face value.
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