Hybrid Service Offerings

question 2

Multiple Choice

Hybrid service offerings

• A)May be a combination of services and products.
• B)Have inelastic demand.
• C)come from a well-managed new-service-development process.
• D)All of the answer choices.

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Definitions:

Token Economy

A form of behavior modification that involves rewarding desired behaviors with tokens that can later be exchanged for various rewards.

Operant Conditioning

A learning operation where the modification of behavior power is executed by providing bonuses or admonishments.

Systematic Desensitization

A behavioral therapy technique used to reduce phobias and anxieties through gradual exposure to the feared object or situation.

Behavior Modification

A therapy approach that focuses on changing undesirable behaviors through reinforcement techniques.