When the Buyer Is Purchasing a Company's Capability in a Particular

question 38

Multiple Choice

When the buyer is purchasing a company's capability in a particular area, such as maintenance or machine repair, the customer is buying:

• A)a catalog item.
• B)an industrial service.
• C)a custom-designed item.
• D)a generic product class.
• E)a specialty item.

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Definitions:

Federal Employment

Jobs within the federal government, including positions in various agencies and departments.

Civil Service Reform Act

Legislation intended to improve and regulate the civil service of the United States by promoting merit-based appointment and ensuring job security for civil servants.

Office of Personnel Management (OPM)

A U.S. federal agency that manages the civil service of the federal government, overseeing human resources policy, personnel management, and health insurance policies for federal employees.

Political Appointees

Individuals who are appointed to certain government positions as a result of their political affiliation or support, rather than through a merit-based system.