Which of the Following Capabilities Are Particularly Critical to the Successful

question 40

Multiple Choice

Which of the following capabilities are particularly critical to the successful launch of hybrid service offerings:

• A)Design-to-service capability.
• B)an assessment of the impact of demand elasticity on price changes.
• C)Production capacity evaluation.
• D)Customer engagement in the design process.
• E)the marketing of two or more services in a "package" for a special price.

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Definitions:

Value Chain

The sequence of activities that a company performs to design, produce, market, deliver, and support its product, adding value at each step.

Consecutive Steps

Sequential steps or actions that follow one directly after the other without interruption or deviation.

Inputs

The resources, materials, or information that are required to produce goods or services in a business or manufacturing process.

Break-Even Point

The point at which total cost and total revenue are equal, meaning there is no net loss or gain, and the business starts to generate profit beyond this point.