Each Survey Method, from Focus Groups to Personal Interviews, Results

question 104

Multiple Choice

Each survey method, from focus groups to personal interviews, results in valuable ________, which are facts and figures obtained by asking people about their attitudes, awareness, intentions, and behaviors.

• A) hypothetical data
• B) generative data
• C) evaluative data
• D) questionnaire data
• E) experiential data

Recognize the importance of open-ended questions and meaningful feedback in conflict resolution.

Understand how democratic vote and other decision-making processes affect conflict outcomes.

Understand different conflict management styles and their applications.

Identify and explain various types of conflicts within organizations.

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Definitions:

Sternberg

Refers to Robert Sternberg, an American psychologist best known for his theory on intelligence and creativity.

Fluid Intelligence

The ability to think abstractly, reason, identify patterns, and solve novel problems.

Crystallized Intelligence

The ability to use learned knowledge and experience, often increasing with age, in contrast to fluid intelligence.

Triarchic Theory

Robert Sternberg's theory of intelligence, which includes analytical, creative, and practical components.