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The System That Provides Common Industry Definitions for Canada, Mexico

question 186

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The system that provides common industry definitions for Canada, Mexico, and the United States is referred to as the


Definitions:

Organizational Citizenship Behaviors

Voluntary actions performed by employees that contribute to the overall positive functioning of an organization.

Entitlement At Work

A belief or expectation by employees that they deserve certain privileges or treatment in the workplace, regardless of their performance or behavior.

360-degree Feedback Method

A performance appraisal technique involving feedback from a circle of stakeholders, including supervisors, peers, subordinates, and sometimes customers.

Displaced Anger

The redirection of anger from its original source to an unrelated target, often due to inability or unwillingness to confront the true source.

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