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All of the following variables are central to how consumers learn from repeated experience except which?
Emotional Investment
The extent of emotional energy, interest, or commitment one puts into a task, relationship, or issue.
Negative News
Information that is unfavorable or disappointing, often requiring careful communication to minimize adverse reactions.
Direct Approach
A communication style where the main point or message is presented at the beginning, followed by supporting details.
Bad News
Information or notifications that are unwelcome, disappointing, or detrimental to the recipient.
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