The Practice of Building Ties to Customers Based on a Salesperson's

question 132

Multiple Choice

The practice of building ties to customers based on a salesperson's attention and commitment to customer needs over time is referred to as

• A) order processing.
• B) order taking.
• C) customer value creation.
• D) relationship selling.
• E) partnership selling.

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Definitions:

Transmission Channels

The means or pathways through which information, signals, or data are disseminated from one point to another.

Encodes

Refers to the process of converting information into a particular form, especially to hide or secure its content.

Transmitted

The act of sending or conveying something from one person, place, or thing to another.

Decodes

The process of interpreting or making sense of coded messages, symbols, or data.