There Are Six Commonly Used Techniques to Deal with Objections

question 285

Multiple Choice

There are six commonly used techniques to deal with objections, one of which is to

• A) redirect the conversation.
• B) defer to a supervisor.
• C) probe by asking additional questions.
• D) distract by identifying competitor shortcomings.
• E) postpone.

Apply principles for writing about people with disabilities with sensitivity and respect.

Understand the appropriate language and perspectives for discussing people with disabilities.

Identify when passive and active voices should be used in writing.

Recognize the required level of formality in technical communication.

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Definitions:

Event Details

Event details encompasses all the specific information related to an occurrence or happening, including the who, what, when, and where.

Flashbulb Memories

Highly detailed, vivid memories of a moment or event that are believed to be encoded in the brain as a result of the emotional significance or shock of the event.

Weaver

A term that could refer to an individual who creates fabric by weaving fiber, or metaphorically to someone who combines elements into a cohesive whole; without specific context, a broader definition cannot be provided accurately.

Encoding

The cognitive process(es) by which information is translated into a mental or internal representation and stored.