During a Sales Call, You Respond to a Customer's Issue

question 170

Multiple Choice

During a sales call, you respond to a customer's issue by saying courteously, "You're absolutely right, and I am going to make it my business to be sure that never happens again." Which method have you used to handle the customer's objection?

• A) postpone
• B) denial
• C) agree and neutralize
• D) ignore
• E) convert

Recognize the significance of cellular size, shape, and measurement units in biology.

Understand the processes involved in the intracellular transport and secretion of proteins.

Grasp the concept of cellular adaptability and response to environmental challenges or changes at the microscopic level.

Convert between cups and liters for liquid volumes.

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Definitions:

Mobile

Pertaining to devices that are portable, allowing for telecommunications and computing on the go.

Net Price

The price after allowance for all discounts.

Standard Price

The regular or fixed cost of a product or service, typically unaffected by discounts or special offers.

Customers

Individuals or entities that purchase goods or services from a business.