Which of the Following Statements Should a Salesperson Use to Accept

question 199

Multiple Choice

Which of the following statements should a salesperson use to accept the objection?

• A) "I think I might be able to explain that better to you after showing you this diagram."
• B) "Yes, you're right, it is lighter. Customers haven't mentioned that as a problem-why do you think it might be?"
• C) "That's true. It does have a shorter shelf life, but that really hasn't been a problem. It is so popular it never stays on the shelf that long anyway."
• D) "Where did you hear that? Your source must have erroneous information."
• E) "As I was saying…."

---

Definitions:

Data Protection Directive

A regulatory framework in the European Union designed to protect individuals' personal data and regulate the processing of such data.

Consumer Privacy Law

Legislation that protects the personal information and privacy of consumers, regulating how businesses can collect, use, and store customer data.

European Union

A political and economic union of 27 European countries that have chosen to cooperate in areas like trade, security, and legal matters.

Direct Marketing

A form of advertising in which companies provide physical marketing materials to consumers to communicate information about a product or service.