One Reason Follow-Up Is So Important Is That Research Shows

question 273

Multiple Choice

One reason follow-up is so important is that research shows that the cost and effort to obtain repeat sales from a satisfied customer is roughly ________ that necessary to gain a sale from a new customer.

• A) one-quarter
• B) one-half
• C) the same as
• D) twice
• E) triple

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Definitions:

Nervous System

the complex network of neurons and cells that transmit signals between different parts of the body, involved in receiving sensory input and coordinating response.

Brain Folding

The process that results in the formation of gyri and sulci on the brain's surface, increasing its surface area and cognitive capacity.

Large-brained Mammals

Large-brained mammals are animals within the mammalian class that have relatively large brain sizes, often associated with higher levels of intelligence, complex social structures, and adaptability.

Brain Size

Brain size refers to the physical dimensions or volume of the brain, which varies significantly among species and can be connected to cognitive abilities and neurological functions in a complex manner.