A Representative from AT&T Called Dr

question 288

Multiple Choice

A representative from AT&T called Dr. Michaels after he switched to its U-verse telephone system. The firm wanted to make certain he was satisfied and asked if he had any questions concerning his new service. This is an example of ________ call.

• A) an assumptive
• B) a preemptive
• C) a follow-up
• D) a prospecting
• E) a courtesy

---

Definitions:

Steel Sheets

Flat, thin pieces of steel, used in a variety of applications from construction to manufacturing.

Monthly Profit

The net income generated by a business in one month, calculated by subtracting total expenses from total revenues for that month.

Television Sets

Electronic devices designed to receive and display visual content with audio from over-the-air broadcasts, satellite, or cable sources.

Arizona

A state located in the southwestern region of the United States, known for its desert climate and landmarks like the Grand Canyon.