Attributes Such as Imagination and Problem-Solving Ability, Strong Work Ethic

question 4

Multiple Choice

Attributes such as imagination and problem-solving ability, strong work ethic, honesty, intimate product knowledge, effective communication and listening skills, and attentiveness reflected in responsiveness to buyer needs and customer loyalty and follow-up are often found in the ________ for sales positions.

• A) job analysis
• B) job description
• C) statement of job credentials
• D) statement of job qualifications
• E) statement of job experience

---

Definitions:

Productivity

The measure of efficiency in converting inputs into useful outputs, often analyzed to improve performance in business or personal tasks.

Task Analysis

The process of breaking down a task into its components to study the task’s requirements and the skills needed to perform it.

Management Object

An element or goal that management aims to achieve through planning, organizing, leading, and controlling organizational resources.

Frederick Taylor

A pioneer of industrial engineering and management science, best known for his work on improving industrial efficiency through the principles of scientific management.