An Organization's Special Capabilities Including Skills, Technology, and Resources That

question 170

Multiple Choice

An organization's special capabilities including skills, technology, and resources that distinguish it from other organizations and provide customer value, are referred to as

• A) points of differences.
• B) sustainable advantages.
• C) core values.
• D) points of similarity.
• E) competencies.

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Definitions:

Social Prescriptions

Norms and expectations that define appropriate behavior for individuals in various social positions and contexts.

Stable

A condition or state that is steady and unchanging, often used to describe an equilibrium in various contexts.

Situational Attribution

The explanation of someone's behavior as being caused by external factors, conditions, or situations.

Dispositional Attribution

The tendency to attribute people's behaviors to their character or innate qualities rather than to external environmental factors.