Capacity Management Refers to

question 78

Multiple Choice

Capacity management refers to

• A) integrating the service component of the marketing mix with efforts to influence consumer demand.
• B) when the service provider is available but there is no demand.
• C) charging different prices during different times of the day or during different days of the week to reflect variations in demand for the service.
• D) the practice of changing prices for services in real time in response to supply and demand conditions.
• E) the operating cost per hour per employee or technology subtracted from the revenue generated by each full-time employee equivalent.