Giving Unauthorized Free Products or Services to Customers to Inflate

question 199

Multiple Choice

Giving unauthorized free products or services to customers to inflate their customer satisfaction levels is referred to as

• A) BOGOs.
• B) Facebook liking.
• C) service sweethearting.
• D) research baiting.
• E) social incentivizing.

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Definitions:

Speed of Light

The speed at which light travels in a vacuum, approximately 299,792 kilometers per second.

Electric Motor

A device that converts electrical energy into mechanical energy, typically through the interaction of magnetic fields and current-carrying conductors.

Voltage Flows

Incorrect terminology; voltage does not flow, but rather it is a measure of the electrical potential difference between two points.

Neutral Conductor

A conductor that is connected to a point of zero voltage in an electrical system, providing a return path for current in circuits where a neutral point is used.