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List and Define the Five Dimensions of Service Quality Described

question 211

Essay

List and define the five dimensions of service quality described in the text.


Definitions:

Injury

Physical harm or damage to a person's body caused by an accident or external force.

Personal Property

Movable items owned by an individual or corporation, as opposed to real estate or real property.

Restrictive Covenant

A provision in a deed or lease restricting the actions the property's owner may take with the property.

Run with the Land

Legal terms or conditions that are attached to a piece of land and bind both current and future owners.

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