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Banks have a problem-more and more customers are not coming into their branches. Banking online or by phone is now the norm. In addition, there is competition from retailers (including
Loblaws and Canadian Tire) offering banking services that include mortgages and loans that extend the customer relationship. Explain and give examples of how Banks are responding to his
competition.
Personal Liability
The legal responsibility of an individual to settle a debt or pay for damages out of their own assets.
Fraud
The intentional deception made for personal gain or to damage another individual.
Shareholder
An individual or institution that owns at least one share of a company's stock, making them partial owners of the company.
Shareholder's Derivative Suit
A lawsuit brought by a shareholder on behalf of a corporation against a third party, often an insider of the corporation, for harm done to the corporation.
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