Azima Has Come to Realize That Conflict Has Both Functional

question 24

Multiple Choice

Azima has come to realize that conflict has both functional, as well as dysfunctional, outcomes. She has observed examples of both in her organization.
-Azima's boss decides to implement a new policy whereby employees provide regular, formalized feedback to their supervisors. Employees are encouraged to evaluate and criticize their superiors. Based on your understanding of functional conflict, is this policy likely to benefit Azima's company?

• A) No, because the evaluations will promote relationship conflict, which is always dysfunctional.
• B) Yes, because the evaluations will encourage groupthink, which increases turnover.
• C) Yes, because the evaluations will encourage functional conflict, which improves organizational performance.
• D) No, because the evaluations will generate dysfunctional conflict, which breeds discontent.
• E) No, because the evaluations will create a climate of insecurity for the company's management.

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Definitions:

Anxiety

A feeling of worry, nervousness, or unease about something with an uncertain outcome.

Frontal Lobes

Regions of the brain located at the front of each cerebral hemisphere, responsible for voluntary movement, expressive language, and managing higher level executive functions.

Reduced Self-Control

Pertains to a decreased ability to regulate one's actions, emotions, or desires, often leading to impulsive behaviors.

Brain Activity

The electrical and biochemical processes occurring within the brain that facilitate thought, feeling, and behavior.