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Application of Employee Training and Development

question 132

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Application of Employee Training and Development
Jo sighed. Productivity levels were down by 5% this month. After just spending $150,000 on new equipment, she was not quite sure how to explain this to top management. She had been so sure that new equipment would increase productivity levels. In fact, all the research she had done before purchasing the equipment had substantiated just that. What was the problem? Jo decided a trip to the assembly line floor was in order. Talking to the assembly line supervisor provided her with some new insights. The equipment manufacturer had said the new equipment would be easier to run than the old equipment. Jo had felt the equipment was similar enough that no training on the new equipment was necessary. Evidently that was not the case. The assembly line supervisor said there had been many down hours while people tried to figure out how to run the new machines. Furthermore, these machines were much more interrelated. One job tied into the next job, so if one person did something incorrectly, the next person on the line could not easily step in and fix the problem. In addition, these machines were much more technical and computer- like than the old machines had been. Evidently, they were not as easy to use as the manufacturer had stated.
-What may be a necessary first step in order to introduce all employees to the new system and convey some specific technical information to everyone at the same time?

Realize the importance of investing in software and technology as a form of human capital.
Understand the definition and value of capital in economic systems.
Differentiate between tangible, intangible, human, and social capital.
Recognize the role of investment in personal and professional growth.

Definitions:

Fornication and Adultery

Fornication and Adultery refer to sexual activities outside of marriage, where fornication is between unmarried individuals and adultery involves at least one married person.

Job Specialization

The process of focusing one's occupational concentration on a specific area of expertise, increasing efficiency and effectiveness in that domain.

Job Enlargement Approach

a job design method that increases the number of tasks an employee performs, aiming to reduce monotony and improve job satisfaction.

Group-based Incentive System

A reward system where incentives are given to a group of employees based on their collective performance.

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