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Keeping a Date of Birth in a Customer Database Allows

question 88

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Keeping a date of birth in a customer database allows companies to do something a little special and contact customers on their birthdays.


Definitions:

External Locus

An individual’s belief that their life events and outcomes are largely beyond their control and depend on external factors or forces.

Neuroticism

A personality trait characterized by anxiety, fear, moodiness, worry, envy, frustration, jealousy, and loneliness.

Self-Consciousness

The state of being overly aware of oneself, one's appearance, or one's actions, often leading to excessive evaluation or adjustment based on perceived observation.

Anxiety

A feeling of worry, nervousness, or unease, typically about an imminent event or something with an uncertain outcome.

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