Kaya, a Chain of Skin Clinics, Requests Each New Visitor

question 69

Multiple Choice

Kaya, a chain of skin clinics, requests each new visitor to fill up their own details on a printed form. This is a step in ________.

• A) increasing its peak-time efficiency
• B) creating nonpeak demand
• C) increasing consumer participation
• D) sharing its services
• E) facilitating its future expansions

Identify the effects of economic, political, and sociocultural factors on international business operations.

Evaluate the impact of global operations on a company's competitiveness.

Recognize the importance of adapting business strategies to international markets.

Understand the role and implications of host and home countries in international business.

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Definitions:

Inseparability

Characteristic of services that highlights the simultaneous production and consumption, making it impossible to separate the service from the service provider.

Service Provider

A company or entity that offers services to consumers or other businesses.

Evaluate

To assess or judge the value, performance, or significance of something systematically.

Inseparability

A characteristic of services indicating that they are produced and consumed at the same time, making the separation of service delivery from its consumption impossible.