A Review of a Salesperson's Evaluations Shows That the Average

question 54

Multiple Choice

A review of a salesperson's evaluations shows that the average score given, on a 7-point scale, was 4.5 with a variance of 1.0. This indicates that the appraiser may have been adversely affected by:

• A) The central tendency effect
• B) The halo effect
• C) Organizational use influence
• D) Leniency
• E) An interpersonal bias

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Definitions:

Universal Relevance

The quality of being significant or applicable in all situations, places, or times.

Meta-Theory

A theory about theories; it examines the structures, purposes, and methodologies of theories.

Obedience To Authority

The tendency of individuals to comply with orders or directives from someone in a position of power, regardless of personal ethics.

Cross-Cultures

Refers to the comparison or interaction between different cultures, focusing on their differences and similarities.