Which of the Following Is NOT a Measure of Salespeople's

question 33

Multiple Choice

Which of the following is NOT a measure of salespeople's effectiveness?

• A) Sales volume
• B) Market share
• C) Profitability of sales
• D) Effort
• E) Customer retention rate

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Definitions:

Merchandise Credits

A form of store credit issued to a customer, typically from a returned item, for future purchases at that retailer.

Actionable Misrepresentation

False or misleading statements that lead to a legal cause of action because they result in harm or losses.

Sales Puffery

Exaggerated or hyperbolic statements made by a salesperson, regarded as harmless and not legally binding, used to spark interest in a product or service.

Worldview

People’s different beliefs about the world around them.