Selena, a New Sales Rep, Is Getting Numerous Requests from Customers

question 9

Multiple Choice

Selena, a new sales rep, is getting numerous requests from customers for price adjustments and product modification. She does not know how to handle these requests. Selena did not get sufficient training in the area of:

• A) Market/industry orientation
• B) Company orientation
• C) Territory management
• D) Product knowledge
• E) All of the above

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Definitions:

Pork-Barrel Legislation

Government spending for localized projects secured primarily to bring money to a representative's district, often criticized as wasteful and politically motivated.

Earmarks

Funds that are directed to specific projects, beneficiaries, or locations, often within larger spending bills, typically by legislative provisions.

Logrolling

A practice in politics where two or more parties agree to vote for each other's proposed legislation or interests, often regardless of merit.

Marginal Benefit

The additional satisfaction or value gained from consuming or producing one more unit of a good or service.