Sales Managers Can Reduce the Amount of Role Ambiguity and Conflict

question 52

Multiple Choice

Sales managers can reduce the amount of role ambiguity and conflict the sales force experiences by:

• A) Giving them an input in determining the standards by which they are evaluated
• B) Providing them with sales training opportunities
• C) Giving salespeople a greater voice in what they do and how they do it
• D) Altering the organization's span of control
• E) Any or all of the above

---

Definitions:

Federal Trade Commission

A government body tasked with regulating business practices to prevent anti-competitive, deceptive, and unfair business operations in the U.S.

Package Labels

Information attached to a product's packaging, providing details such as ingredients, manufacturing info, and usage instructions.

Line Extension

The introduction of additional items in the same product category under the same brand name, often in different flavors, forms, colors, sizes, or types.

Brand Extension

The strategy of using an existing brand name to launch a new or modified product in a different product category or market segment.