Which of the Following Is an Advantage CRM Has Over

question 29

Multiple Choice

Which of the following is an advantage CRM has over traditional mass marketing:

• A) Makes it easier to target specific customers by focusing on their needs
• B) Creates a better way in which to fire the customer
• C) Allows the customer to be tracked
• D) All of the above

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Definitions:

Administrative Efficiencies

Practices or processes within an organization that enhance productivity and reduce costs, often through the effective management of resources.

Clinical Research Informatics

A sub-field of health informatics that focuses on developing tools, methods, and strategies to optimize the use of information in clinical research.

Standard Terminology

A set of common phrases and terms used within a specific industry or profession to ensure clarity and consistency.

Privacy And Security

Refers to practices and policies designed to protect personal information from being disclosed or accessed without authorization, especially relevant in healthcare to safeguard patient data.