The Increasing Use of Customer Relationship Management Is Partly Attributable

question 90

Multiple Choice

The increasing use of customer relationship management is partly attributable to:

• A) Technology
• B) Mission-driven statements
• C) Pull strategies
• D) Preferred supplier relationships
• E) Formalization

---

Definitions:

Ceramic Tile

A durable, waterproof flooring or wall covering option made from clay that's been fired in a kiln, popular in kitchens, bathrooms, and other areas prone to moisture.

Prevent Cancer

Strategies or actions taken to reduce the risk of developing cancer, such as maintaining a healthy lifestyle, avoiding carcinogens, and participating in regular screening.

Sun Protection

Measures taken to shield the skin from harmful effects of the sun's UV radiation, including the use of sunscreen, clothing, and shade.

Palliative Care

Care designed to give the patient as pain-free a condition as possible. In addition to physical needs, the patient’s social, psychological, cultural, and spiritual needs are considered.