After Beginning a Sales Presentation, Henriette Realizes the Prospect Already

question 53

Multiple Choice

After beginning a sales presentation, Henriette realizes the prospect already knows much of what she is presenting. She decides to skip a large part of her presentation and moves to a comparison of her company's products to competing products. Henriette showed the _____________ selling skill.

• A) Closing
• B) Adaptive
• C) Follow-up
• D) Listening
• E) Overcoming objections

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Definitions:

Second-Generation

Typically refers to individuals born in a country to parents who immigrated to that country, experiencing a blend of cultural identities.

Canadian Multiculturalism

A policy and an ideological concept in Canada that promotes the acceptance and celebration of diverse cultural backgrounds and identities.

Ethnic Diversity

The quality or state of a community or society containing people from multiple ethnic or racial backgrounds, contributing to a richness in culture and perspectives.

Cultural Mosaic

A concept emphasizing the coexistence of various cultures within a society, where each culture retains its unique identity while contributing to a collective cultural diversity.