How Does Relationship Selling Create Customer Value

question 53

Multiple Choice

How does relationship selling create customer value?

• A)by expressing periodic concerns about sizes of orders
• B)by identifying creative solutions to customer problems
• C)by using a common sales promotion for each sales call
• D)by providing discounts based on the length of the customer relationship

---

Definitions:

Regressive

A term usually used to describe a tax system in which the tax rate decreases as the taxable amount increases, effectively placing a higher burden on lower-income earners.

Indirect

Pertains to actions, effects, or financial transactions that are not direct or straightforward, often referring to indirect taxes or costs.

Direct

A straightforward approach or method that does not involve intermediaries or detours.

Public Goods

Goods or services produced by the government; they can be jointly consumed by many individuals simultaneously at no additional cost and with no reduction in quality or quantity.