Many Services-Marketing Experts Suggest That Creating and Delivering New Services

question 141

Multiple Choice

Many services-marketing experts suggest that creating and delivering new services is much more difficult than creating new tangible products and new services differ from product innovations in several important ways. Which of the following best illustrates these differences?

• A)most service companies focus on continuous innovation
• B)most service companies focus on creating only incremental improvements
• C)new services usually do not have a tangible product to carry a brand name
• D)the new-service development process is often easy for the service customer to observe

Understanding the legal implications of medical records in healthcare.

Recognizing the role and structure of different documentation formats such as CHEDDAR and problem-oriented medical record systems.

Acknowledging the significance of timely, accurate, and legible documentation in patient care.

Understanding the responsibilities of healthcare professionals in maintaining accurate and up-to-date patient records.

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Definitions:

Leadership Skills

Abilities that enable a person to guide, motivate, and direct others, such as communication, problem-solving, and empathy.

Individual Attributes

Characteristics or qualities that define a person, which can be physical, psychological, or behavioral.

Effective Leadership Outcomes

The tangible and intangible results achieved through the application of successful leadership practices, including increased productivity, improved morale, and the attainment of set goals.

Technical Ability

The skill set or proficiency in specific tasks or operations, often related to technology, that is necessary for effective job performance.