Examlex
A CRM is only effective if it includes:
Verbal Persuasion
The process of influencing or convincing others to believe or act in a certain way through the use of spoken words.
Self-Efficacy
An individual's belief in their capacity to execute behaviors necessary to produce specific performance attainments.
Law Of Effect
The principle that behaviour followed by pleasant consequences is likely to be repeated; behaviour followed by unpleasant consequences is not.
Behaviour
Refers to the actions or reactions of an object or organism, often in relation to the environment or stimuli.
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