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Christopher, a marketer with Pepsi, asks the company's followers on Twitter to post homemade advertisements for a new version of Pepsi called Pepsi Chill. Christopher is engaging in what type of marketing?
Backchannel Cue
Non-verbal or verbal signals used during communication to indicate understanding, agreement, or engagement without interrupting the speaker.
Expectancy Violation Theory
Theory that you interpret the messages of
Emotional Contagion Theory
Theory that emotional expression is contagious; people can “catch” emotions just by observing others’ emotional expressions.
Interaction Adaptation Theory
Theory suggesting that people interact with others by adapting to their communication behaviors.
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