Exhibit 13.1 The Following Questions Are Based on the Output Below

question 48

Multiple Choice

Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system.
-Refer to Exhibit 13.1. What is the probability that a customer must wait in queue before being served?

• A) 0.00
• B) 0.25
• C) 0.75
• D) 1.00

---

Definitions:

Right Brain

The hemisphere of the brain that is associated with creative thought, intuition, and artistic abilities, contrasting with the left brain's analytical and logical reasoning.

Left Brain

Relates to the hemisphere of the brain that is typically associated with analytical, logical, and language tasks.

Specialised

Refers to a focus or concentration on a particular area of knowledge or activity, often indicating expertise.

Junction

The point where two or more things converge or are joined together, often referring to roadways, neurons, or other connections.