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Exhibit 13.1 The Following Questions Are Based on the Output Below

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Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system. Exhibit 13.1 The following questions are based on the output below. A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system.   -If a company adds an additional identical server to its M/M/1 system, making an M/M/2 system, what happens to a customer's average service time? A)  increases B)  decreases C)  it is unchanged D)  depends on the arrival rate
-If a company adds an additional identical server to its M/M/1 system, making an M/M/2 system, what happens to a customer's average service time?

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Definitions:

Raw Materials

Basic, unprocessed inputs used in manufacturing or production processes to create finished goods.

Indirect Materials

Materials used in the production process that cannot be directly traced to a finished product.

Employer Payroll Taxes

Taxes that employers are required to pay on behalf of their employees, including Social Security and Medicare taxes in the United States.

Manufacturing Overhead Applied

The portion of manufacturing overhead costs allocated to each unit of production.

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