Exhibit 13.2 The Following Questions Refer to the Information and Output Below

question 67

Short Answer

Exhibit 13.2
The following questions refer to the information and output below.
A barber shop has one barber who can give 12 haircuts per hour. Customers arrive at a rate of 8 customers per hour. Customer inter-arrival times and service times are exponentially distributed. The following queuing analysis spreadsheet was developed from this information.
-Refer to Exhibit 13.2. Based on this report what is the average total time spent waiting for a haircut and getting a haircut?

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Definitions:

Aggression

Describes behaviors or actions intended to harm or intimidate another individual, either physically or psychologically.

Ethical Reasons

Motivations or justifications for actions and decisions based on moral principles and values.

Analogue Measures

Assessment tools or methods that simulate real-life situations or conditions in order to measure behaviors, attitudes, or other psychological states.

Social Psychology

Scientific investigation of how people’s thoughts, feelings, and behaviour are influenced by the actual, imagined or implied presence of others.