The Cost of Service Capacity Is Determined by ________

question 13

Multiple Choice

The cost of service capacity is determined by ________.

• A) the number of customers waiting
• B) the total number of customers
• C) waiting time
• D) the number of servers on duty

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Definitions:

MOOCs

Massive Open Online Courses, which are free online courses available for anyone to enroll and provide large-scale interactive participation.

Community of Practice

A group of people who share a concern or passion for something they do and learn how to do it better through regular interaction.

Self-directed Learning

Learning that is driven by the learner, including the determination of learning goals, methods, and evaluation of progress.

Adaptive Learning

An educational approach which uses algorithms and artificial intelligence to adapt the presentation of educational material according to the individual learner's needs.