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There are five dimensions that customers use to judge service quality. The willingness to help customers and to provide prompt service is ________.
Flexible Budget
A budget that is adaptable and varies according to the changes in activity level or volume.
Net Operating Income
The profit generated from a company's core business operations, excluding deductions of taxes and interest.
Facility Expenses
Costs associated with the physical locations a business operates, including utilities, maintenance, and rent or mortgage payments.
Flexible Budget
A budget that adjusts or flexes with changes in volume or activity, allowing for more accurate financial planning.
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