TABLE 16-3
the Following Table Contains the Number of Complaints

question 70

Multiple Choice

TABLE 16-3
The following table contains the number of complaints received in a department store for the first 6 months of last year.
$$\begin{array} { l c } \underline{\text { Month }} & \underline{ \text { Complaints} } \\\text { January } & 36 \\\text { February } & 45 \\\text { March } & 81 \\\text { April } & 90 \\\text { May } & 108 \\\text { June } & 144\end{array}$$
-Referring to Table 16-3, if this series is smoothed using exponential smoothing with a smoothing constant of 1/3, what would be the first term?

• A) 42
• B) 45
• C) 39
• D) 36

Identify the characteristics and implications of the gig and sharing economy.

Apply the 80/20 rule in the context of software implementation and business process alignment.

Comprehend Software as a Service (SaaS) and its delivery model.

Recognize the roles and services provided by Application Service Providers (ASP).

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Definitions:

Superiors

Individuals who hold higher positions or ranks within an organizational hierarchy, often with authority or supervisory responsibilities over others.

Strategic Writing Pattern

The deliberate planning and structuring of written content to achieve specific goals or effects.

Goodwill

Represents the intangible asset that arises when one company acquires another for a price higher than the fair market value of its net assets, often attributed to the company's brand, customer relations, and reputation.

Ethical Implications

The moral consequences or considerations relevant to decisions, actions, or policies.