Which of the Following Is Classified as an Internal Bad-News

question 41

Multiple Choice

Which of the following is classified as an internal bad-news announcement?

• A) writing to refuse a request to address a national convention
• B) writing to refuse a small favor requested by a colleague
• C) informing a customer that you will not provide an adjustment
• D) notifying all department heads of an immediate budget freeze
• E) writing to deny a customer additional credit

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Definitions:

Classical Conditioning

An educational method where a connection is made between a stimulus in the environment and one that occurs naturally, resulting in a conditioned response.

Stimuli

Physical or chemical changes in the external or internal environment that evoke a response from a living organism.

Acclimation

The process of an organism adjusting to change in its environment, allowing it to survive and reproduce.

Habituation

A process by which an animal decreases or stops its response to a repetitive stimulus that does not bring any inherent reward or harm.