If You Wait to Respond to a Request That You

question 1

Multiple Choice

If you wait to respond to a request that you are granting, you

• A) may lose the goodwill of the person making the request.
• B) save the reader's time.
• C) put the reader in a positive frame of mind.
• D) show professional courtesy and increase the reader's interest.
• E) reduce the opportunity for complying with the request.

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Definitions:

Shaping

A method of teaching new behaviors by rewarding closer approximations of the desired behavior until the exact behavior is achieved.

Tennis Instruction

Coaching or teaching that focuses on techniques, strategies, and skills for playing the sport of tennis.

Reinforces

Strengthens or supports an idea, behavior, or material structure.

Operant Conditioning Principles

A method of learning that occurs through rewards and punishments for behavior, established by B.F. Skinner, emphasizing the effects of consequences on behavior.