The Job Characteristics Model Describes Five Dimensions of a Job

question 106

Multiple Choice

The job characteristics model describes five dimensions of a job. A job can be enriched by modifying one or more of these five dimensions. Which of the following methods of job enrichment involves modifying skill variety and task identity dimensions of a job?

• A)combining tasks
• B)forming natural work units
• C)establishing client relationships
• D)expanding jobs vertically
• E)opening feedback channels

---

Definitions:

Contingency

A future event or circumstance that is possible but cannot be predicted with certainty.

Employee Needs

include the various psychological and physical requirements that must be met to ensure satisfaction and productivity of workers.

Behavioral Approach

A perspective in management and psychology focusing on the effects of individual and group behavior on organizational performance and efficiency.

Systems Approach

A method of problem solving or analysis that views problems as parts of an overall system, rather than focusing on individual components.