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Sharon Needed to Solve a Problem Quickly, So She Called

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Sharon needed to solve a problem quickly, so she called together the work team in her department and asked them to list as many possible solutions as they could come up with in a short period of time. During the process she encouraged responses and avoided censoring what her workers said. Sharon is utilizing a problem-solving technique known as brainstorming.


Definitions:

Emergent Role

A spontaneous role that develops naturally based on the needs and dynamics of a group rather than being formally assigned.

Disjunctive Task

A type of task in group settings where the group's performance is determined by the best individual performance within the group.

Social Responsibility

The obligation of individuals, organizations, and businesses to act in a way that benefits society at large, beyond their own interests.

Reward System

The structure and protocols an organization uses to recognize and reward employee performance, aimed at motivating and retaining staff.

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