Which of the Following Is/are Included in the Cost of Preventing

question 12

Multiple Choice

Which of the following is/are included in the cost of preventing poor quality?

• A) operator training
• B) final inspection
• C) warranty charges
• D) all the above are included in the costs of preventing poor quality
• E) none of the above is included in the costs of preventing poor quality

---

Definitions:

Halo Effect

A cognitive bias in which the perception of one positive quality in a person or thing influences the perception of other qualities.

Rating

The process of assessing or evaluating something based on a set standard or scale.

Training

A systematic approach to enhance the knowledge, skills, and competencies of employees to improve their job performance.

Rater Errors

Biases or inaccuracies that occur when individuals are evaluating or assessing others' performances or traits.