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Which of the following results in a decrease in the entropy of the system?
Customer-Oriented
A business approach focusing on creating a positive experience for the customer by meeting and exceeding their needs and expectations.
Pricing Policy
A company's approach to setting the prices of its products or services, based on factors like costs, market demand, competitor pricing, and company objectives.
Transaction
An exchange or transfer of goods, services, or funds between parties.
Substitutes
Products or services that can replace each other in use, satisfying the same customer need or demand.
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