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Combine What You Learned in Chapter 2 with This Chapter

question 7

Essay

Combine what you learned in Chapter 2 with this chapter, by selecting one of Deming's fourteen points and discussing how it relates to creating a customer focus in a Six Sigma organization.


Definitions:

Market Share

The percentage of an industry or market's total sales that is earned by a particular company over a specified time period.

Optimal Location

The most favourable geographical position for a business or facility based on factors like cost, accessibility, and market demand.

Firms Locate

The process by which businesses decide where to establish their operations, influenced by factors such as market access, costs, regulations, and infrastructure.

Capital

Capital in a business context represents the financial assets needed for operations, such as funds in bank accounts, inventory, buildings, and machinery.

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