When Selling Rooms a Front Desk Associate Might Try to "Upsell

question 45

Multiple Choice

When selling rooms a front desk associate might try to "upsell." This means

• A) selling the room at the rack rate
• B) honoring a guests discount coupon
• C) providing a discount rate
• D) suggestively selling the features of a larger room, a higher floor or perhaps a better view

---

Definitions:

Telomerase

An enzyme that adds specific DNA sequence repeats ("telomeres") to the ends of DNA strands in the telomere regions, thereby extending the life of cells.

DNA Synthesis

The natural or artificial creation of DNA molecules, involving the enzymatic assembly of nucleotides in a sequence-specific manner.

Polynucleotide Strand

A long chain of nucleotide units linked together, forming part of the structure of DNA or RNA molecules.

Phosphates

salt or ester of phosphoric acid, often used in fertilizers and food additives, and plays a significant role in biochemistry.